Privacy Policy

At Kookkiks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect various types of personal information when you interact with us, including:

Personal Details: This includes your name, email address, phone number, and billing/shipping address when you create an account, place an order, or contact us.
Payment Information: When you make a purchase, we collect payment details, such as credit card information, but this data is securely processed by third-party payment providers and is not stored by us.
Technical Data: We may collect information about your device and browsing behavior, such as IP address, browser type, and cookies, to improve your shopping experience.

2. How We Use Your Information

We use the information collected to:

Process your orders and payments.
Provide customer support and respond to inquiries.
Send transactional emails (order confirmations, shipping updates).
Improve our website and services by analyzing user behavior.
Comply with legal requirements and protect our business.

3. Sharing Your Information

Kookkiks does not sell, rent, or trade your personal data. However, we may share your information with trusted third parties, including:

Service Providers: Companies that provide services on our behalf, such as payment processing, shipping, and website hosting.
Compliance with Laws: We may disclose your data if required by law or to protect our rights, property, or safety.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure secure transmission of sensitive data, such as payment details.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and tailor our marketing efforts. You may control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct your information.
Deletion: Request that we delete your personal data, subject to certain conditions.
Opt-out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children\’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from individuals under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

Kookkiks reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.